IndiHunt provides self-serve advertising, sponsored billboard placements, and newsletter promotions designed to help Indian and global indie makers reach early adopters, customers, and investors. We are committed to complete transparency in our billing and refund processes.
All payments on IndiHunt are processed securely through our authorized Merchant of Record (MoR), Dodo Payments.
How Payment & Campaign Creation Works
When you create an ad campaign on the Advertise page, the process is completely automated:
- Configure Your Ad: Set your product name, headline, destination URL, and select an impression budget (e.g. ₹350, ₹1,000, or custom).
- Secure Checkout: You are redirected to the encrypted Dodo Payments checkout portal to finalize your payment via UPI, Card, or Net Banking.
- Instant Campaign Activation: Once your payment is confirmed by your bank, our server instantly verifies the transaction and sets your ad campaign status to
activein real-time. - Live Delivery & Metrics: Your ad appears on the IndiHunt homepage feed and product discovery slots. Real-time impressions and clicks are tracked on your dashboard.
If your transaction is declined by your bank or cancelled at checkout, you will not be charged. IndiHunt automatically detects the failed or cancelled state, marks the draft campaign as archived, and provides an immediate retry button on the homepage banner without creating duplicate listings.
IndiHunt Official Refund Policy
We want every maker to feel confident investing their marketing budget on IndiHunt. Our refund policy is structured as follows:
If your payment was processed but you decide to cancel before your ad campaign starts delivering impressions (or within 48 hours of purchase), you are eligible for a 100% full refund with no questions asked.
If your ad campaign has already started running and delivered partial impressions, you can pause the campaign and request a pro-rata refund for the unspent remaining ad budget (or convert the balance into platform credits for future launches).
In the rare case your bank double-charges during network lag, any duplicate transaction is identified and refunded in full immediately.
Campaigns that have fully delivered their targeted impression count, or campaigns taken down due to malicious intent, fraudulent schemes, or severe Terms of Service violations are non-refundable.
How to Request a Refund or Invoicing Support
To request a refund, cancellation, or GST invoice receipt, reach out to our core team:
- Email: [email protected] or [email protected]
- Include your Payment ID (e.g.
pay_xxx) or the email associated with your IndiHunt account. - Refunds are credited back to your original source of payment (Bank / UPI / Card) within 5 to 7 business days.